Privacy policy

Last updated 5 October 2026 · Deutsch

Trivl is a trivia game: quick duels against other players and one daily quiz. This policy says what Trivl keeps about you, why, who else handles it, and how to have it deleted.

Who we are

Trivl is made by Die Digitalen GmbH, Rautistrasse 60, CH-8048 Zürich. For anything about your data, write to privacy@trivl.com.

What we keep

Your sign-in. You sign in with Apple or with Google. We keep only the identifier Apple or Google gives Trivl for your account. We do not keep your email address or your name.
Your profile. The handle Trivl made up for you and the avatar you pick, and your home country, which you choose when you sign up (we suggest your phone's region) and can change at any time. "Show my flag" decides whether it shows as your flag; we keep your home country while it is hidden. While you show a flag, your daily quiz score counts toward your country's average on the daily country board, and the XP you earn each week toward its score in the weekly Nations Cup. Both show only countries where enough players took part and never name anyone. Your handle, avatar and that week's XP do appear in your country's weekly player ranking, where the best places win bonus XP. Hide your flag and you leave the ranking.
Your age group. Whether you are under 16 or 16 and over, and whether Apple told us or you did. On iOS 26 and later the app asks Apple, which shares only an age range if you let it; otherwise it asks for your month and year of birth, works out your age group on your phone and sends only that, plus the day you turn 16 if you are younger. We never keep your date of birth. Trivl is not for children under 13: they cannot make an account, and if one tells us their age later, we delete the account at once.
Your games. Your answers, rounds, duels, daily quiz results, streak and ratings, the language you play in, and when you last played, which we use to match you with active players. After a duel against another player, the flag each of you showed, for the passport of countries you have played, and the reaction each of you sent, picked from a fixed list: there is no free text.
Your device. A sign-in token for the app, stored only in scrambled (hashed) form on our side, and, if you allow notifications, the token Apple gives us to send them to your device.
Your purchases. When you buy a category unlock or an energy refill, the App Store's number for that transaction and what it added. The app also tags each purchase with a random code belonging to your Trivl account, which Apple returns to us with the transaction. We use both to add the purchase exactly once, and only to the account that bought it. Apple takes the payment: we never see your card, your payment details or your Apple ID. If you ask Apple for a refund, we tell Apple whether the purchase reached you and how much of it you have used, and nothing else; by buying, you agree to that.

We do not sell your data.

Analytics

To see how Trivl is played and where it falls short, the app records which screens you open, when it is opened and put away, and a few taps: sharing a result or an invite, and the energy and purchase offers you see and turn down. Our servers record how your games and purchases turn out. We use PostHog, in the EU, for this. It is tied to a number that stands for your Trivl account, never your email, name, handle or an advertising ID, and PostHog does not keep your IP address. None of it is used to show you ads.

If the app crashes, it sends PostHog a crash report the next time you open it: where in the app it crashed, the app's version, and your device model and iOS version. We use it to find and fix the fault.

You can switch analytics off in the app, under Profile, Edit profile, Analytics. The app then records nothing, crashes included, and our servers still count your games and purchases, but with nothing that links them to you. The switch belongs to your account, so it holds on every device you sign in on.

If you are under 16, or have not told us your age yet, analytics is off and cannot be switched on: the app records nothing, and our servers send nothing about your games or purchases to PostHog either. At 16 your own choice applies again.

This website counts its visits with PostHog too: which page was opened, the page that linked to it, and your browser, device type and rough location, and on the homepage which store button you pressed and whether you sent the waitlist form. When you confirm your place on the waitlist, our server counts that too, with the platform, the link you came in through and your language, but never your email address or anything that links the count to you. The website sets no cookie and stores nothing on your device. PostHog tells visitors apart within a day by a code made from your IP address and browser with a key it throws away every day, so a visit cannot be linked to another day's or to you. If your browser sends Do Not Track or Global Privacy Control, the site counts nothing.

The waitlist

Before Trivl is in the App Store and on Google Play, you can leave your email address on this website to hear when it is out. We keep the address, the platform you picked (iPhone or Android), the language of the page, and the short link you came in through, if any. We send you one email with a link to confirm the address; without that confirmation we delete it after 30 days. Once confirmed, we write to you once, when Trivl is out on your platform, and then delete the address. To be taken off the list sooner, write to privacy@trivl.com.

Trivl is free to play and shows ads, served by Google AdMob. To choose and measure the ads you see, and to limit how often you see the same one, Google's software in the app uses your device's IP address, which gives a rough location, information about your device and the app, and how you interact with the ads.

Your consent comes first. In the European Economic Area, the UK and Switzerland, Trivl asks for your consent through Google's consent form before any ad is requested. If you do not consent to personalised ads, you see ads chosen without a profile of you. You can change your choice at any time in the app, under Profile, Privacy choices.
Apple's advertising identifier. Your device's advertising identifier (IDFA) is used only if you allow tracking when iOS asks. You can change that in your device's Settings, under Privacy & Security, Tracking. Without it, Google cannot link the ads you see in Trivl to other apps and websites.
If you are under 16, or have not told us your age yet, you see only ads chosen without a profile of you: Google's consent form is not shown, and Trivl never asks you to allow tracking.

What other players see

Your handle, avatar and flag, the results of duels you play, and the reaction you send an opponent after one. While you show a flag, your place and XP in your country's weekly ranking. When no one is available to play, Trivl may replay rounds you played before as a "ghost" opponent for another player, labelled as a ghost of your handle.

Why we use it

To run the game you signed up for: your account, your duels and daily quiz, matchmaking, the purchases you make, and the notifications you allow. Without this data the game cannot work.

Ads pay for the game. Where the law requires your consent to personalised ads or to storing information on your device, we rely on the consent you give in Google's form, and you can withdraw it under Profile, Privacy choices.

Analytics is one more use: to learn how Trivl is played, fix what crashes and make it better, which you can switch off.

The waitlist rests on your consent, which you give by confirming your address and can withdraw at any time.

Who else handles it

Fly.io hosts our servers and database, in Frankfurt, Germany. It processes your device's IP address to deliver the app's requests.
Apple handles Sign in with Apple, takes payment for in-app purchases, decides refunds, and delivers notifications.
Google handles Sign in with Google and, as Google AdMob, serves the ads in the app. For ads, Google receives the data described under Ads and keeps it as Google's privacy policy (policies.google.com/privacy) says, including processing outside Switzerland and the EU.
PostHog stores the analytics described above, in the EU.
Google Workspace (Gmail) sends the waitlist's emails.

How long we keep it

Until you delete your account. You can do that in the app, under Profile, Edit profile, Delete account. It deletes your account and everything above straight away, on our servers and on your phone, and ends Trivl's access to your Apple ID or Google account.

One thing stays for a while: your handle, and any handle you recently changed away from, is kept on its own, linked to nothing else, for up to 30 days, so no one else can take it and pass as you. When you change your handle, the old one is kept from other players for the same time, and only you can take it back.

A waitlist address is kept until we have sent the launch email, or for 30 days if you never confirm it (see The waitlist).

Your rights

You can ask us what we hold about you, have it corrected or deleted, receive a copy, or object to how we use it. Write to privacy@trivl.com. You can also complain to a data protection authority: in Switzerland the Federal Data Protection and Information Commissioner (FDPIC), in the EU the authority where you live.

Changes

If we change what we keep or why, we update this page and the date at the top first.